--- title: "FAQs" id: "33" type: "page" slug: "faq" published_at: "2016-01-01T05:00:00+00:00" modified_at: "2026-09-15T15:24:51+00:00" url: "https://www.petlandfairfield.com/faq/" markdown_url: "https://www.petlandfairfield.com/faq.md" --- # FAQs ## Where do our puppies come from? Our puppies come from a select group of USDA licensed, inspected and regulated professional and hobby breeders who have experience in raising quality family pets. Petland puppies are veterinarian checked prior to arriving at our store and veterinarian checked while in our care. ## Will my puppy be registered? There are several canine registries (The American Kennel Club, (AKC), APR, ACA, UKC) and others. Most of our puppies are registered. Most of our puppies are registrable. ## What does it mean to have a registered puppy? Buying a registered, purebred puppy means that its family tree is documented as being exclusively one breed. Buying a registered dog does not necessarily mean that the dog will be healthier than a non-registered dog. It means that its parents are of the same breed and that the dog comes from a purebred line. AKC (American Kennel Club) is the most familiar purebred dog registry in the country. There are several other dog registries such as ACA, APR, UKC that also register purebred dogs. ## Will my puppy be microchipped? Yes, all of our puppies are microchipped before purchase. And the microchip will be registered to you when you take your puppy home. If your puppy should ever become lost, there is a good chance that your puppy will be recovered because it has a registered microchip. In a pets lifetime, one out of three will become lost. Without enrollment registration and identification about ninety percent will not be recovered. ## What breeds are best for people who have allergies? People who have allergies should consider dogs that shed very little. Breeds to consider are:Poodle, Bichon, Maltese, Soft Coated Wheaten Terrier, Puli, and Havanese. Other low shedding breeds include: Miniature Pinscher, Bedlington Terrier, Chinese Crested, Irish Water Spaniel, Yorkshire Terrier, Kerry Blue Terrier, Shih Tzu, Poodle crosses and Schnauzer ## How does Petland ensure the puppies come from good sources? Petland is dedicated to providing our community the best puppies possible. That starts by working with great breeders. We work with USDA licensed, AKC inspected, and State licensed professional breeders and hobbyist breeders. Additionally, our franchisees, managers and Pet Counselors take multiple trips every year to visit breeders. These visits ensure that those breeders are meeting our standards and give us an opportunity to discuss with those breeders how to improve their puppy program. We are always looking for the socialization, veterinary care, and exercise of both the puppies and their parents. In recent years we have been working with breeders to do more OFA (Orthopedic Foundation for Animals) and genetic testing and are excited about the Perdue University Canine Care Certified program. ## What happens to puppies you don’t sell? All of our puppies are adopted by our customers. The typical Petland puppy is in our store for less than 10 days. Petland has been in business for over 55 years. We know what puppies are going to find homes quickly. We work with wonderful breeders who select great puppies for us. If, for some reason, no one adopts a particular puppy in a short amount of time, we work hard to find the puppy home with adoption specials. We are very good at this. Our pet counselors undergo extensive and ongoing training in matching our puppies with our customers. ## What happens when a puppy goes home? Petland makes every attempt to ensure puppies have a smooth transition into their new homes. Before a puppy is adopted, trained Petland Pet Counselors match the right pet with the right customer in an effort to ensure the needs of both will be met. Customers receive counseling from Petland Pet Counselors on the responsibilities of pet ownership. Discussions on housebreaking, chewing, grooming and nutrition are among the topics reviewed. Petland promotes ongoing veterinary care and offers a complimentary veterinary exam once the puppy is home. Petland supports a Spay/Neuter program and offers literature explaining the benefits of this common, low risk medical procedure. When a Petland puppy goes home, the new owner also receives a Puppy Resource Kit. This kit includes a basic canine obedience training support with a toll-free phone number for free consultations with a certified canine trainer for the life of the Petland pet. It also includes information on Petland’s Enhanced Protection Program, including a lost pet recovery service. And with its Pets for a Lifetime!SM program, Petland attempts to ensure the pets it places into homes never burden an animal shelter. Petland’s program helps Petland customers find new homes for their pets if, for any reason, the owner can no longer fulfill the lifetime care responsibility. ## Does Petland Fairfield carry bunnies or other small animals? No. Petland Fairfield’s confirmed pet selection does not include bunnies or other small animals. Families can instead explore puppies, kittens, birds, fish, and reptiles at our Fairfield location. ## Does Petland Fairfield carry kittens or cats? Yes. Petland Fairfield carries kittens, giving families interested in a feline companion another option alongside our puppies and other pets. ## Does Petland Fairfield carry birds? Yes. Petland Fairfield carries birds as part of our pet selection. Our team can help you learn more about the birds in our care and understand what to consider before bringing one home. ## Does Petland Fairfield carry reptiles or turtles? Petland Fairfield carries reptiles, although turtles are not separately confirmed in our current pet list. If you have a particular type of reptile in mind, call us at (513) 829-6060 for accurate information about our current selection. ## What pets does Petland Fairfield carry? Petland Fairfield carries puppies, kittens, birds, fish, and reptiles. Visit us at 5470 Dixie Highway in Fairfield, Ohio, to explore our selection and learn more about the care needs of the pets that interest you. ``` Petland Fairfield 926 Google reviews Write a review Posted on Google Kayln Johnson Trustindex verifies that the original source of the review is Google. I had been looking for months for a english bulldog with no luck unfortunately. As I was online I found this place. I was browsing through their pictures of available animals and applied to meet a dachshund puppy The next morning David called me to set up an appointment to meet her, he was super friendly and helpful. My family and I decided to go to Fairfield Petland and meet the puppy. As we were there looking at all the animals we saw a 13 week old female bulldog. Lisa the manger saw us looking at her and asked if we would like to meet her, of course we said yes. Celeste another wonderful employee went and got her and set us up in a room and we fell inlove instantly!!! Celeste, Lisa, David were truly gems they explained everything that they offer explain everything about the puppy even showed us for generations of her family, all vet records, and so much more!! Needless to say Nova is the new addition to our family we absolutely love her much and couldn't be happier!!! Thank you so much Petland and thank you again to the three wonderful individuals( Lisa, Celeste, David) that made our family whole with our new fur baby!!! ❤️ 🐶❤️🐾 Posted on Google Kevin Mabrey Trustindex verifies that the original source of the review is Google. I had visited shelter after shelter looking for a small dog to adopt. No luck. I visited Petland with no intention of purchasing. Youseff greeted me and at first, I was rather standoffish with him expecting a sales pitch, etc. He read me immediately and knew not to push it. He kept me interested and asked the right questions and told me the important aspects of adopting from Petland. Youseff is the diamond in the rough! He was very kind, understanding, patient, and all around a great person! If every retail location could have a young man like Youseff, they’d be dang LUCKY! Keep the great attitude, kid!!! You’re awesome at what you do!!! Cocoa and I thank you and commend you! Posted on Google Natalie Burlingham Trustindex verifies that the original source of the review is Google. A massive thank you to Lisa and David! After a terrible experience at a nearby bird store, I arrived at Pet Land in low spirits but by the end of our visit I couldn't have been happier. My grandmother was looking to purchase a new bird and had a few questions about what she should be taking home. Lisa was extremely helpful in the process of helping her not only pick a bird that would be good for the companionship she was looking for but also took the time to help her pick toys, bedding, food, and anything else she needed. While Lisa was helping my grandmother, David was so kind in helping get me the information I needed to help her get her new friend set up. We had a fairly large purchase that would not fit in my car and David not only went out of his way to help me attempt to get everything loaded but when it didn't work he took the time to walk me through how to rebuild our new bird cage and then took everything apart and loaded it up. One thing that stood out to me was that as I was outside loading the car Lisa had noticed my grandmother looking a little tired and went out of her way to go get her a chair so she could rest while waiting. Happy to say the bird is doing well in its new home and we all could not be thankful enough for the kind service provided by Lisa and David! Posted on Google Jarryd Stump Trustindex verifies that the original source of the review is Google. When we stopped in a week ago we had just lost 2 of our guinea pigs we had gotten from 2 other petlands in a couple of months. Celeste came over and asked if we had an questions and when I told her what happened she went and got Lisa. Lisa started asking us a bunch of questions and come to find out we weren't told everything or were mislead when we got our other 2. They have a program that if you do will guarantee your guinea pigs for up to 6 months instead of the normal 7 days. I think the other 2 petlands were trying to make a quick sale. Lisa gave us so much info that we ended up buying 2 male guinea pigs. Lisa and Celeste were so helpful! Plus they work with a local small animal vet that will give you your pets first visit free if you buy from this petland! Go in and see Lisa and Celeste for all your pet needs! Thank you again! Posted on Google Collie b Trustindex verifies that the original source of the review is Google. I drove an hour and a half for their last two bunnies and they reserved them for me. Lisa and Ellen were amazing and super helpful about getting me not only the bunnies, but the supplies for them as well. My family feels complete with these two lovely bunnies. ```